Understanding our low costs
We are determined to keep the cost of CloudFiler down
It's typically £77/user/annum and each user can have an unlimited number of devices
Why isn't CloudFiler more expensive?
Here are some of the ways that we have been able to design the software and the structure of our business to keep our costs low.
- Our systems automatically spin-up and tear-down servers to ensure we only pay Amazon for the service that is required, whilst ensuring optimal performance for our customers; we can spin up a new server in 0.5 of a second
- Our systems automatically move emails to cheaper storage tiers based on a number of factors
- We don’t employ an army of salespeople, relying more on reputation and word of mouth; so please be sure to mention CloudFiler to others if you like what you see – thanks
- We don’t receive many technical support enquiries because the system is highly fault tolerant and is not exposed to all the issues that face desktop applications such as: different operating system versions, development library changes, local configurations or user error such as: bad drag & drop, renaming folders, etc.
- We have automated many of our internal business processes
- We want our software to remain affordable to the largest and smallest businesses alike
- The business has no debts, so there are no lenders to appease and the only shareholders are the two founders, so no pressure from external parties to increase profits
Why is there a charge for storage?
To provide access to emails via all devices reliably and quickly, CloudFiler relies on the copies it maintains in the cloud.
For security reasons, you wouldn’t allow an external system like CloudFiler to reach in and copy files off your network, plus we couldn’t rely on your copies because users may: rename or delete files and folders or simply suffer a bad drag & drop. So when you search with CloudFiler, it delivers a copy of the email to you from the ones in the cloud; we maintain 3 copies on 3 separate servers plus a backup on completely separate system thus ensuring a fast and reliable service.
We used to include the storage costs in the licensing but this penalised those that don't require much storage, so there is a small charge and most businesses pay no more than £250 p.a. for the whole business.
Note: licensees of the Professional and Enterprise tiers can deploy our sync connector which will automatically place copies of messages in the places where you need them.
How many licences will we need?
CloudFiler is licensed per user, allowing staff to have as many devices as they need on the one license.
You can use more than you own for any two consecutive months, which is helpful when you have short-term peaks such as summer students on work experience.
Looking for pricing information?