Terms & Conditions
Current agreements
Privacy Notice (in accordance with Art. 13 GDPR)
Controller: Dinamich Ltd, 199 Field End Road, Eastcote,
Pinner HA5 1QZ, United Kingdom
Contact:
For privacy queries: privacy@cloudfiler.co.uk
For security reports: cloudfiler-security@cloudfiler.co.uk
Data processed:
Email content including subject, body and attachments, email metadata such as addresses, timestamps and folder names, computer name, user ID, usage and diagnostic data.
Purpose:
To enable secure email filing, search and retrieval, to verify software licences, confirm that software versions are current and updated, provide technical support, and improve service performance and reliability.
Legal basis:
Art. 6(1)(b) GDPR, performance of a contract for providing
CloudFiler services.
Art. 6(1)(f) GDPR, legitimate interests in improving and
securing our services.
Retention:
Data are retained for the duration of the customer’s contract and deleted or anonymised upon termination, subject to legal retention requirements.
Rights:
Users may request access, correction, erasure, or restriction of their personal data, and may object to processing. They may also lodge a complaint with their local data protection authority.
International transfers:
Data relating to each customer is stored and processed within the data centre aligned to that customer’s selected region, such as the United Kingdom, Canada or Australia. Where a customer operates in more than one region, data is processed within each corresponding regional data centre.
Certain limited personal data, such as user email addresses and account identifiers, may be replicated globally to support authentication, performance optimisation and disaster recovery. All such transfers are protected using standard contractual clauses and other safeguards that ensure an adequate level of data protection in line with GDPR and UK law.
Previous versions