Getting ready for 'New Outlook' - part 8

Overcoming the 14 MB .msg file size limitation

As organisations transition to New Outlook, an unexpected and potentially disruptive issue has emerged: emails saved in the .msg format exceeding 14 MB are now inaccessible. This limitation, though not widely publicised, could compromise access to critical historical records such as contracts, technical drawings, and other key records. While earlier versions of Outlook had no trouble handling larger files, this change poses a risk of losing access to vital information.

This issue is particularly concerning for UK businesses adhering to the Building Safety Act 2022 especially if they have relied upon .msg files to store essential emails as they may find themselves at risk of non-compliance or legal exposure.

To address this challenge, solutions like CloudFiler solve the problem by converting emails to .eml format which doesn’t have a size limitation and also benefits in being readable by all email systems.

Whether managing newly received emails or safeguarding legacy records, adopting file formats without size restrictions is a crucial step towards ensuring operational resilience and legal compliance.