Article: Fuelling CloudFiler’s 270% Annual Growth Rate: What's Next?
Fuelling CloudFiler’s 270% Annual Growth Rate: What's Next?
What has made CloudFiler a global success with businesses, and what lies ahead?
To uncover the secrets behind CloudFiler’s impressive growth, we spoke with Managing Director Alec Milton about what has worked, why customers are drawn to the product, and what the future holds.
Acknowledging the Team's Efforts
"First and foremost, credit goes to our dedicated team who tirelessly create, improve, and support the product. However, several key factors are consistently highlighted by our customers," Milton explains.
A Thoughtful Adoption Process
"To be clear, adopting CloudFiler is never a knee-jerk decision. It's a well-considered move as any change is inherently disruptive, no matter how seamless the process is. Even though migration can be as simple as a single button click, businesses are cautious about altering their systems or processes unless substantial benefits are evident."
Key Advantages Drawing Customers In
"For some, it's the extensive capabilities CloudFiler offers beyond other email management tools—mobility, systems integration, and the shift to cloud-based services are significant attractions. Others appreciate the flexibility of filing to various storage types or the ability to run the software in a mixed environment with PCs and Macs."
Cost-Effectiveness
"Cost is a common factor. Many are surprised to learn that CloudFiler typically costs less than half as much, making it a key consideration for many businesses."
Looking Ahead: Future Features and Affordability
So, what's next? Can customers expect more irresistible features while maintaining low costs?
“As owners of the business with no debt, we're not driven by investor greed. This autonomy allows us to control pricing and technical direction without external interference. We're committed to keeping prices as low as possible, relying on efficient use of technology and business volume for profitability.
In terms of technical direction, it's an exciting part of our work. Customers can look forward to numerous compelling improvements and additions in the coming months. Recently, we launched our Pico search engine, a major milestone offering deep content searching and auto-scaling performance. We also integrated advanced AI into our suggested location engine. We'll continue to enhance these features while making the filing process more intuitive. Plus, we'll be adding key capabilities requested by our customers. It's going to be an exciting year ahead."
